Services
As a leader in the Telephone Answering Service industry dealing with a variety of demanding and complex accounts A Live Answer, Inc. understands the importance of accuracy, professionalism, and expediency.
A Live Answer, Inc. expertise includes Physicians, Hospice Services, Funeral Homes, Elevator Repair, Apartment Emergency Lines, Fire & Flood Response Lines management, heating and air conditioning, bilingual answering service, community help accounts, and many more. We are interested in developing long term partnerships with our clients though active listening, dialogue and continuous improvement.
In order to deliver the highest quality Telephone Answering Service, first our operators must pass a detailed selection and hiring process. After being hired they undergo an extensive and rigorous training process, enabling them to effectively manage your calls. After training they are repeatedly monitored and if necessary further training and coaching occurs. Along with monitoring of operators, we use the most sophisticated and state of the art equipment available.
