Hospice Answering Service
If you work for a Hospice facility and you're shopping for an answering service you don't need to look any further. Only those of us who have had the privilege of meeting those of you that work in Hospice can understand the needs of your patients and their families. Many of our staff members have had personal experience with you, a few personal thanks from one of our owners is at the bottom of this page.
All of the operators at our telephone answering service are trained on how the Hospice program works. Operators are qualified before they are allowed to work the call queue that contains Hospice calls. Once an operator has passed the test they are then interviewed by the owner for one last qualification, compassion. We know that it takes a special person to handle your calls and it is for this reason that they are not in the general call queue.
Our company is located in South Florida, allowing us to provide completely bilingual answering services. This allows your Hospice facility to communicate with Hispanic callers around the clock. Our bilingual operators are available around the clock to translate a Spanish call into an English text message.
In the heart of Miami, we have been servicing doctors and hospitals in the Miami-Dade County area since 1989. Our clients have included The University of Miami, Miami Children's Hospital, and the Dade County Medical Association. Many of our clients have their testimonials posted on our website. A further list of references is available upon request.
A note from one of the owners:
I would like to say thank you to all of you who work and whom have worked in the past at Hospice. You were there for me when my father, Charles P. Moschella, passed away at Aventura Hospital in 1995, and then again when my mother, Josephine Moschella, passed at Memorial West Hospital in 2003. You will always have a special place in my heart and I will always work hard to ensure that we strive to be as compassionate as all of you when handling your calls.
Chris Moschella
A Live Answer
Hospice Foundation of America exists to help those who cope personally or professionally with terminal illness, death, and the process of grief and bereavement.
All Services can be customized to fit your individual needs. Please call us today at 800-355-2650 or request a free quote here.
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