A Live Answering Service is an owner operated telephone and internet answering service that operates on a vision that was founded by one of its owners back in 1989. At that time the market was primarily medical and over the years has spread to all types of industries. Our vision is to provide a turn-key, reliable, and quality service to our customer by always maintaining an open line of communication with them. Both owners are available to assist our clients and potential clients.
Who we are
A Live Answering Service is a provider of premium Telephone Answering Service and dispatching services. Our mission is to win the customer for life. Our values are based on selecting the right employees, training them to exceed our customers’ requirements and providing them with a culture that is focused on 100% customer and employee satisfaction. Our expertise includes doctors, attorneys, property management, heating and air conditioning, community help accounts, and many more. We are interested in developing long term partnerships with our clients and employees through active listening, dialogue and continuous improvement.
Our success is based upon the supervisors, Telephone Service Representatives, and our hands on owners. Together, they are dedicated to screening the very best candidates training them to succeed and providing them with an appealing pay and benefits package. This commitment to our employees has resulted in A Live Answering Service having on of the lowest turnover rates in the industry. Our employees are assured motivated and loyal professionals who demonstrate their passion for customer service every single day.
Our orientation is proactive, Get, Keep, and Increase profitability. We realize we must earn our clients trust each and every day through results and value. We also recognize the fact that it is our employees who make our company successful by helping win the customer for life. This success, in turn, provides hope and growth for each and every employee.
A Live Answering Service is a full-service contact center serving customers nationwide. By using state-of-the-art technology and investing in leading call center and software solutions, we are able to offer a unique solution for businesses who wish to outsource their call-handling needs.
A Live Answer, Inc encourages all Clients to use Paper Free E-Billing